Grade Appeal

Under certain circumstances, students have the opportunity to appeal against the grades they have received in a course. Students may appeal only if there is strong evidence that shows a discrepancy between the assessment given and the assessment system stated in the syllabus, or if there is discrimination that is not related to the student’s academic performance in the grading process. The following are the procedures that can be taken in the grade appeal process.

1. The responsibility and authority for giving grades for a course lies with the lecturer in charge of the course. Grades are final, except in certain circumstances.
2. Students may challenge the grades given to them if they have strong evidence of unfairness in the grading process.
3. The burden of proof lies with the student concerned. The appeal process cannot be continued if there is no strong evidence submitted.
4. If a student receives a grade that results in failure as a result of academic fraud, the lecturer in charge of the course is required to include evidence of fraud or a written statement from a witness to support the allegation.
5. Stages of the grade appeal process:
   1. The grade appeal process can only be carried out within 7 calendar days after the final grade appears in the SIMASTER App. Before filing an appeal, students must contact the relevant lecturer and discuss the issue, and reconcile the differences. Students have the right to see all of their work that is included in the assessment components (exam results, quizzes or homework) during the appeal process. Students must record all communication efforts with the lecturer. When the lecturer concerned cannot be met, students must show all communication efforts to the Head of Study Program.
   2. If the student and the lecturer concerned cannot resolve the grade issue within 15 days as stipulated in 5(a), then the student must make a written request to the relevant Study Program Manager within 7 calendar days, calculated from the last communication with the lecturer concerned. This statement must include 1) a description of the problem, 2) the resolution efforts that have been taken, and 3) the evidence that has been collected.
   3. After the application is received, the relevant Study Program Manager will conduct a separate clarification between the lecturer in charge of the course and the student to gather information. The results of the clarification carried out by the Study Program Manager will be informed to the student whether the appeal submitted has been accepted or cannot be continued. The Study Program Manager will make a written statement stating whether or not the evidence submitted in the appeal process is valid. If the Study Program Manager states that the evidence is invalid, the appeal process cannot be continued.
   4. If the Study Program Manager states that the evidence is valid, the Study Program Manager will escalate the appeal through the Department/Faculty. The ethics committee for grade appeals consisting of the Study
   5. Program Manager, Department, and/or Faculty will investigate and clarify separately with lecturers and students within 15 calendar days. The appeal committee will determine whether the grade given will be maintained or not. The decision of the appeal committee is final, binding, and cannot be contested.

Grade Appeal Documents & Forms:

• Grades Appeal Submission Flow
• Grades Appeal Form